- Time Management
- Stress Management
- Effective Communication Skills
- Effective Presentation Skills
- Business Etiquette & Grooming
- Negotiate To Win
- Customer Focus (Internal & external)
- Driven by Result
- Taking Ownership
- Telephone Etiquette
- Customer Care: Call Centre
- Conflict Management
- Project Management
- Decision Making
- Interpersonal Effectiveness
- Accountability & Assertiveness
Competency Development
HSPP conducts a carefully planned portfolio of projects designed to deliver (1) immediate results that benefit the bottom line and (2) a long-lasting set of capabilities for enduring competitive advantage. It is hard to compete in an increasingly turbulent world, but clients stand a better chance of success if they can become a capable enterprise.